Course categories
Select the category name to see the individual online courses. For further details of each course, select the course title.
Introduction to telecommunications (4 courses)
Telecommunications for managers
The "Telecoms for managers" courses are particularly useful for managers and non-technical staff who require an appreciation of the technological, regulatory and commercial aspects of telecoms.
Telecoms for non-technical staff
The "Introduction to telecoms services" course is particularly useful for customer facing staff who need an appreciation of telecommunications without technical detail. These include customer service agents and retail sales representatives working in the telecoms sector.
Telecommunications fundamentals (8 courses)
Courses providing an introduction to telecoms: The following courses cover the fundamental principles of telecoms technology and are designed for technical staff especially those new to the telecoms sector.
Telecommunications security (1 course)
Telecoms companies are amongst those which are most vulnerable to cyber attacks and other threats. The PTT course below ensures telecoms employees are aware of such threats and helps them to guard against security breaches.
Broadband access (7 courses)
Courses covering copper and optical fibre based technologies that provide broadband access to telecoms services and the Internet.
Introduction to the access network
Broadband technologies
Voice services (5 courses)
Courses covering the delivery of voice services.
Computer networks (7 courses)
Courses covering the operation and security of computer networks.
Wide area networks (8 courses)
Courses covering the operation of the wide area networks that provide long distance communications for businesses and telecommunications providers.
Mobile and wireless networks and services (5 courses)
Courses covering the principles and operation of mobile and wireless networks.
Optical transmission networks (5 courses)
Courses covering the principles and operation of optical networks.