PTT course catalogue

 

PTT's learntelecoms online courses offer a valuable training and information resource for those joining the telecommunications and ICT sectors as well as managers, technicians and engineers who need to keep up to date with the latest techniques and systems. 

Whether you are responsible for continuous professional development in your organisation, or an individual wanting to improve your knowledge of telecommunications or data communications, there are PTT courses that match your requirements.

 

Accredited telecommunications qualifications

 

Course samples

Try some free examples of PTT's learntelecoms e-learning courses >>

 

Individual courses

Select the category name to see the individual online courses.

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Introduction to telecommunications (4 courses)

Telecommunications for managers

The "Telecoms for managers" courses are particularly useful for managers and non-technical staff who require an appreciation of the technological, regulatory and commercial aspects of telecoms.

    • Telephony and data services
      Introduces the facilities and capabilities of telephony and data services provided by modern telecommunications systems with reference to the underlying infrastructure.

    • Introductory

      Code: TFA

    • Wireless communications
      Introduces the basic operation, capabilities and applications of wireless communications for those joining the telecoms sector in a managerial or technical role.

    • Introductory

      Code: WAA

    • Telecoms infrastructure and administration
      Introduces the underlying physical infrastructure of a telecommunications system and the commercial, standardisation and regulatory aspects of telecoms provision.

    • Introductory

      Code: TCC

Telecoms for non-technical staff

The "Introduction to telecoms services" course is particularly useful for customer facing staff who need an appreciation of telecommunications without technical detail. These include customer service agents and retail sales representatives working in the telecoms sector.

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Telecommunications fundamentals (8 courses)

Courses providing an introduction to telecoms: The following courses cover the fundamental principles of telecoms technology and are designed for technical staff especially those new to the telecoms sector.

    • Analogue and digital signals
      An introduction to the characteristics of the signals used in communications systems and the effect of passive circuits and transmission lines on those signals.

    • Introductory

      Code: PAA

    • Signal impairments
      An introduction to the causes of signal impairments and their effect on the transmission of information over telecommunications and data links.

    • Introductory

      Code: PAB

    • Transmission fundamentals
      Describes the characteristics, capabilities and applications of copper, optical fibre and wireless transmission media.

    • Introductory

      Code: PAC

    • Modulation and multiplexing
      Introduces the methods employed in telecommunications systems to maximise the traffic carrying capacity of transmission media.

    • Introductory

      Code: PAD

    • Data communications principles
      Explains the fundamental principles of data communications and describes the role of the basic functional components of data links and the protocols that define their operation.

    • Introductory

      Code: PAE

    • Telecommunications networks
      Introduces the role, structure, capabilities and operation of modern telecommunications networks.

    • Introductory

      Code: PAG

    • Media encoding
      Introduces the digital processing that is carried out on speech and video before transmission over communications networks including those providing fixed line, mobile and Internet telephony.

    • Introductory

      Code: PAF

    • Telecoms testing and fault-finding
      Describes how to follow a structured approach to fault finding and the role and significance of the various tests employed on telecommunications networks and broadband connections.

    • Intermediate

      Code: FOB

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Telecommunications security (1 course)

Telecoms companies are amongst those which are most vulnerable to cyber attacks and other threats. The PTT course below ensures telecoms employees are aware of such threats and helps them to guard against security breaches.

    • Telecommunications systems security
      Provides an overview of the protection of personal data held by telecommunications providers against misuse and the protection of telecoms systems against intrusion and fraudulent misuse.

    • Intermediate

      Code: TCG

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Broadband access (7 courses)

Courses covering copper and optical fibre based technologies that provide broadband access to telecoms services and the Internet.

Introduction to the access network

    • Telecommunications access networks
      Introduces the structure, components, applications and capabilities of the access networks that provide telephony and broadband services.

    • Introductory

      Code: FOA

    • Telecoms testing and fault-finding
      Describes how to follow a structured approach to fault finding and the role and significance of the various tests employed on telecommunications networks and broadband connections.

    • Intermediate

      Code: FOB

Broadband technologies

    • Optical fibre principles
      Introduces the principles of optical fibre transmission, describes the role of the components of a fibre link, and discusses the impairments that limit transmission distance and data transfer rate.

    • Introductory

      Code: OMA

    • Optical access networks
      Describes the use of optical fibre in access networks to provide point to point and FTTH, FTTB and FTTC broadband connections, with emphasis on the practical aspects of installation and testing.

    • Introductory

      Code: FAB

    • Next generation access networks
      Describes the capabilities, components and operation of the copper and fibre access networks that meet the demand for high speed broadband now and in the future.

    • Intermediate

      Code: TDD

    • DSL systems
      Describes the structure, functional components, operation and testing of systems that provide Digital Subscriber Line (DSL) broadband services to customers over copper wires.

    • Advanced

      Code: DMB

    • Hybrid fibre coax systems
      Describes the operation, components and capabilities of hybrid fibre coax cable systems with reference to the provision of television, video on demand and broadband services.

    • Intermediate

      Code: TCF

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Voice and video services (5 courses)

Courses covering the delivery of voice services.

    • Telephony and data services
      Introduces the facilities and capabilities of telephony and data services provided by modern telecommunications systems with reference to the underlying infrastructure.

    • Introductory

      Code: TFA

    • Introduction to telephony
      This course introduces the principles of operation, components, structure, management, and provisioning of private and public telephony systems.

    • Intermediate

      Code: VAA

    • Voice over IP
      Describes the components, protocols and operation of telephony systems that operate over Internet Protocol (IP) networks with emphasis on the Session Initiation Protocol (SIP).

    • Advanced

      Code: VAB

    • VoIP systems
      Describes the functional components and operation of public telephony systems based on the Internet Protocol (IP) with emphasis on those employing an IP Multimedia Subsystem (IMS) in a next generation network.

    • Advanced

      Code: MED

    • Hybrid fibre coax systems
      Describes the operation, components and capabilities of hybrid fibre coax cable systems with reference to the provision of television, video on demand and broadband services.

    • Intermediate

      Code: TCF

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Computer networks (7 courses)

Courses covering the operation and security of computer networks.

    • Ethernet fundamentals
      Provides an introduction to the underlying concepts of Ethernet Local Area Networks (LAN) and the capabilities, components and structure of Ethernet LANs.

    • Intermediate

      Code: EDA

    • Structured cabling
      Describes the structure, components, installation requirements and testing of cabling systems employed in local area networks.

    • Introductory

      Code: EBB

    • Ethernet networks
      Describes the operation of fixed line and wireless Ethernet networks with reference to their address schemes, protocols, functional elements and security methods.

    • Intermediate

      Code: EDC

    • Advanced Ethernet networks
      Describes the enhancement of the security of Ethernet local area networks (LANs), network management and testing tools, and the wide area network services that provide connections between remote LANs.

    • Advanced

      Code: EBD

    • Network testing and fault-finding
      Describes the role of the various tests employed on Ethernet/IP networks and their use in following a structured approach to fault finding and measuring network performance.

    • Intermediate

      Code: EBE

    • Network services
      Introduces the elements of computer networks and the associated software that provide services to network users and the measures taken to minimise the impact of disruptive events on service delivery.

    • Intermediate

      Code: NSA

    • Domain and cloud services
      Introduces the role, benefits of, and facilities provided by, the various domain and cloud services that underpin the provision of business applications and the administration and management of the resources that those applications depend on.

    • Advanced

      Code: NSB

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Wide area networks (8 courses)

Courses covering the operation of the wide area networks that provide long distance communications for businesses and telecommunications providers.

    • Introduction to WANs
      Introduces the principles of operation, capabilities and features of various types of Wide Area Network and describes the requirements of different types of traffic and how these can be met.

    • Intermediate

      Code: TQA

    • Internet protocols
      Explains the role, facilities and operation of the various protocols employed on the Internet and many other communications systems.

    • Intermediate

      Code: TQF

    • IP networks
      Describes how networks using the Internet protocol reliably deliver data to its intended destination.

    • Intermediate

      Code: TQG

    • Next Generation Networks
      Explains the concept, architecture, underlying technologies and advantages of IP-based NGNs. The course also introduces the concepts and benefits of software defined networking.

    • Intermediate

      Code: NHA

    • Interior IP routing
      Describes in detail the role, facilities, and operation of the various protocols that discover routes within an IP network.

    • Advanced

      Code: TQH

    • Exterior IP routing
      Describes the role, facilities, and operation of the protocols that discover routes between IP networks and describes methods of increasing the efficiency and security of the routing process.

    • Advanced

      Code: TQJ

    • Advanced IP networks
      Describes the techniques such as RSVP, Diffserv and MPLS that are used to offer a differentiated quality of service over an IP network.

    • Advanced

      Code: TAH

    • Advanced Ethernet networks
      Describes the enhancement of the security of Ethernet local area networks (LANs), network management and testing tools, and the wide area network services that provide connections between remote LANs.

    • Advanced

      Code: EBD

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Mobile and wireless networks and services (5 courses)

Courses covering the principles and operation of mobile and wireless networks.

    • Wireless communications
      Introduces the basic operation, capabilities and applications of wireless communications for those joining the telecoms sector in a managerial or technical role.

    • Introductory

      Code: WAA

    • Introduction to mobile systems
      Introduces concepts which are used in most types of mobile systems, like handover and roaming, and cellular traffic handling. The course also reviews the various generations from 2G to 5G comparing their performance, and operation, and network structure.

    • Introductory

      Code: MKA

    • Mobile radio communications
      Describes the operation of the radio access network of a mobile system with emphasis on radio communications to and from a mobile. MKA and MJB are designed as preparation for the more advanced mobile courses.

    • Intermediate

      Code: MJB

    • 4G and 5G radio access networks
      This course describes the features, structure, and operation of LTE (4G) and 5G radio access networks and the techniques employed to maximise data transfer speeds and minimise latency over the air interface.

    • Advanced

      Code: MJC

    • Advanced mobile systems
      This course describes the role of the functional elements of the various generations of mobile system and describes mobility in, and the provision of services over, LTE (4G) and 5G mobile systems.

    • Advanced

      Code: MJD

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Optical transmission networks (4 courses)

Courses covering the principles and operation of optical networks.

    • SDH principles
      Introduces the fundamental principles of the Synchronous Digital Hierarchy (SDH) as employed in modern broadband networks.

    • Intermediate

      Code: SYB

    • Optical line systems inc WDM
      Describes the capabilities, components and operation of the optical links that provide interconnections in core and metro networks.

    • Intermediate

      Code: SYC

    • Optical networks
      Describes the capabilities, components and operation of metropolitan and national networks that employ optical links to provide the high capacity needed for modern communications.

    • Advanced

      Code: SYD

 

 

Bundled courses providing a comprehensive programme of study:

PTT "Ethernet/IP networks" study programme
This online study programme provides a comprehensive guide to the principles and operation of local and wide area networks. The programme consists of seven online courses and online tutor support. Successful learners will be awarded a certificate of achievement by PTT.

 

To request further information on any of our e-learning telecommunications courses, including discounts for multiple users and courses, please go here>>

Course facilities inc. tutor support and certificates

Need help choosing a course?

Download individual user price list (pdf)

 

 

 

 

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Introductory

Level 1: Introductory:

PTT Introductory courses are designed for those with no previous experience or knowledge of digital technology. These courses provide an overview of telecommunications or discuss the fundamentals of electronic communications and ICT. The study of general science at secondary (high) school is a typical pre-requisite for PTT Introductory courses.

PTT Introductory courses are suitable for those joining the ICT sector particularly those in an apprenticeship programme.

For more about course levels click here >>

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Intermediate

Level 2: Intermediate:

PTT Intermediate courses are designed for technicians and engineers requiring an understanding of a certain aspect of digital technology. Those planning to study an Intermediate course should understand the basic principles of computing or electronic communications.
The depth of treatment provided by Intermediate courses is typically equivalent to level 3 of a UK national vocational qualification (NVQ).

PTT Intermediate courses can be used to support level 3 digital apprenticeships.

For more about course levels click here >>

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Advanced

Level 3: Advanced:

PTT Advanced courses are designed for those who require an in-depth treatment of a certain aspect of digital technology. Such courses are suitable for system designers as well as those who will be responsible for the maintenance of the system described in the course.

Those planning to study a PTT Advanced course should have a background in ICT or telecommunications, and an understanding of the fundamentals and principles of the type digital technology system described in the course.

For more about course levels click here >>