Course access requirements
This course is designed to run on a desktop computer or laptop with Internet access. Please refer to the "Delivery platform requirements" section on this page for further information.
Course access requirements
This course is designed to run on on a tablet through the learntelecoms App which is available for Apple® iPad® and for Android™. Please refer to the "Delivery platform requirements" section on this page for further information.
Courses providing an overview of telecommunications services and infrastructure for telecoms managers and others new to the telecoms sector:
TCA: Telephony and data services
TCB: Wireless communications
TCC: Telecoms infrastructure and administration
TCE: Introduction to telecoms services
A PTT short course. Top up your knowledge on your computer or tablet.
What does this mean?
This online course introduces the facilities and capabilities of modern telecoms services for residential customers including telephony, broadband, and mobile services.
This course is designed in particular for customer service agents and retail sales representatives working in the telecommunications sector. This online course keeps technical detail to the absolute minimum necessary to gain an appreciation of telecoms services.
This course does not assume any prior knowledge of telecommunications. A technology background is also not necessary to benefit from this course.
By the end of this course you will be able to:
Delivery platform requirements:
To access the course, a computer running a browser such as Internet Explorer 6+, Google Chrome, Firefox 2+ or Safari is required. The computer should have Internet access and be running Flash version 8 or above. A screen resolution of at least 1024x768 is necessary.
This course is designed for study on a tablet through the learntelecoms App which is available for Apple® iPad® and for Android™.
learntelecoms App for Android: 7in tablet or larger with ARMv7 processor running Android 2.3 or higher.
learntelecoms App for iPad running iOS 6.1 or higher.
Number of modules: 4
Approximate study time: 4 hours
Purchase online access for your computer
VAT will be added to the above price for UK and EU customers.
Purchase the tablet version through the learntelecoms App
The learntelecoms App is available on the Apple® App Store℠ and Google Play™. Visit the links below or search for "learntelecoms" on the store.
Apple, the Apple logo and iPad are trademarks of Apple Inc., registered in the US and other countries. App Store is a service mark of Apple Inc.
Google Play is a trademark of Google Inc.
Android is a trademark of Google Inc.
Tutor support is not included with the App version of this course.