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TCE: Introduction to telecoms services

A PTT short course. Top up your knowledge on your computer or tablet.

 

This online course introduces the facilities and capabilities of modern telecoms services for residential customers including telephony, broadband, and mobile services.

 

An online course for:

Courses for computers Courses for Tablets

Level:

Introductory
What does this mean?

 

 

To enquire about discounts for multiple course licences, please contact us by completing the request information form or contact us.

Purchase online access for your computer

Single user:

Access the course online for 12 months: £80

Purchase

 

VAT will be added to the above price for UK and EU customers.

We accept Visa, Mastercard, Maestro (Switch), Delta, Solo and Visa Electron

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Purchase access through our App

The learntelecoms App is available on the Apple® App Store℠ and Google Play™. Visit the links below or search for "learntelecoms" on the store.

 

Download learntelecoms on the App Store
Download learntelecoms on Google Play

 

Target audience:

This course is designed in particular for customer service agents and retail sales representatives working in the telecommunications sector. This online course keeps technical detail to the absolute minimum necessary to gain an appreciation of telecoms services.

 

Course prerequisites:

This course does not assume any prior knowledge of telecommunications. A technology background is also not necessary to benefit from this course.

 

Course objectives:
By the end of this course you will be able to:

 

Number of modules: 4 
Approximate study time: 4 hours 

Download PDFDownload and view the course specification in Adobe PDF format

 

Delivery platform requirements:
Computer study:
To access the course, a computer running a browser such as Google Chrome, Safari etc is required. The computer should have Internet access and be running Adobe Flash. A screen resolution of at least 1024x768 is necessary.

Tablet study:
This course is designed for study on a tablet through the learntelecoms App which is available for Apple® iPad® and for Android™.
Minimum requirements:
learntelecoms App for Android: 7in tablet or larger with ARMv7 processor running Android 2.3 or higher.
learntelecoms App for iPad running iOS 6.1 or higher.

 

Related courses providing an overview of telecommunications services and infrastructure for telecoms managers and others new to the telecoms sector:

TCA: Telephony and data services
TCB: Wireless communications
TCC: Telecoms infrastructure and administration
TCE: Introduction to telecoms services

 

Apple, the Apple logo and iPad are trademarks of Apple Inc., registered in the US and other countries. App Store is a service mark of Apple Inc.

Google Play is a trademark of Google Inc.
Android is a trademark of Google Inc.

 

 

 

 

© Formactual Projects Ltd t/a PTT

CLOSE [X]

Computer course

Course access requirements

This course is designed to run on a desktop computer or laptop with Internet access. Please refer to the "Delivery platform requirements" section on this page for further information.

CLOSE [X]

Tablet course

Course access requirements

This course is designed to run on on a tablet through the learntelecoms App which is available for Apple® iPad® and for Android™. Please refer to the "Delivery platform requirements" section on this page for further information.