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VAA: Introduction to telephony

 

This course introduces the principles of operation, components and structure of telephony systems, discusses the issues that affect how calls are routed over networks, and describes the administration and provisioning of private telephony services.

 

 

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Single user:

Access the course online for 12 months: £90

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VAT will be added to the above price for UK and EU customers.

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To enquire about discounts for multiple course licences, please contact us by completing the request information form or contact us.

Target audience:

Those responsible for the maintenance of private or public telephony systems.

 

Course prerequisites:

An understanding of the basic principles of data communications. It is recommended that the PTT course "Data communications principles" is studied in preparation for this course.

 

Course objectives:
By the end of this course you will be able to:

 

Number of modules: 4 
Approximate study time: 5 hours 

Download PDFDownload and view the course specification in Adobe PDF format

 

Delivery platform requirements:
To access the course, a computer running a browser such as Google Chrome, Safari etc is required. The computer should have Internet access. A screen resolution of at least 1024x768 is necessary.

 

Related courses covering the delivery of telephony and video services:

Introduction to telephony
Voice over IP
VoIP systems
Hybrid fibre coax systems

 

 

 

 

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Computer course

Course access requirements

This course is designed to run on a desktop computer or laptop with Internet access. Please refer to the "Delivery platform requirements" section on this page for further information.

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Tablet course

Course access requirements

This course is designed to run on on a tablet through the learntelecoms App which is available for Apple® iPad® and for Android™. Please refer to the "Delivery platform requirements" section on this page for further information.