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TFA: Telephony and data services

 

This online course introduces the facilities and capabilities of telephony and data services provided by modern telecommunications systems with reference to the underlying infrastructure.

 

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Single user:

Access the course online for 12 months: £110

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To enquire about discounts for multiple course licences, or if you have any questions, please contact us.

VAT will be added to the above price for UK and EU customers.

Level:

Introductory
What does this mean?

 

Target audience:

This course is designed for those who require an appreciation of telephony and data services including those joining the telecoms sector in a managerial or technical role.

 

Course prerequisites:

This course does not assume any prior knowledge of telecommunications.

 

Course objectives:
By the end of this course you will be able to:

 

Number of modules: 5 
Approximate study time: 6 hours 

Download PDFDownload and view the course specification in Adobe PDF format

 

Delivery platform requirements:
To access the course, a computer/tablet running a browser such as Chrome, Safari, Edge etc. is required. The device should have an active Internet connection and a screen resolution of at least 1024x768.

 

Related courses providing an overview of telecommunications services and infrastructure for telecoms managers and others new to the telecoms sector:

Telephony and data services
Wireless communications
Telecoms infrastructure and administration
Introduction to telecoms services

 

 

 

 

 

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Computer course

Course access requirements

This course is designed to run on a desktop computer or laptop with Internet access. Please refer to the "Delivery platform requirements" section on this page for further information.

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Tablet course

Course access requirements

This course is designed to run on on a tablet through the learntelecoms App which is available for Apple® iPad® and for Android™. Please refer to the "Delivery platform requirements" section on this page for further information.