This course introduces the principles, operation and applications of telephony services that operate over Internet Protocol (IP) networks - Voice over IP (VoIP).
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Target audience:
This PTT online course is aimed at those responsible for the design or maintenance of Voice over IP systems.
Course prerequisites:
You will get the most out of this course if you already understand the operation and use of the Internet protocols. It is recommended that "IP networks" is studied before attempting this course. Although not a pre-requisite, the study of "Advanced IP networks", would also aid the understanding of the transmission aspects of a VoIP service.
Course objectives:
By the end of this course you will be able to:
Number of modules: 7
Approximate study time: 7 hours
Download and view the course specification in Adobe PDF format
Delivery platform requirements:
To access the course, a computer running a browser such as Google Chrome, Safari etc is required. The computer should have Internet access. A screen resolution of at least 1024x768 is necessary.
Course access requirements
This course is designed to run on a desktop computer or laptop with Internet access. Please refer to the "Delivery platform requirements" section on this page for further information.
Course access requirements
This course is designed to run on on a tablet through the learntelecoms App which is available for Apple® iPad® and for Android™. Please refer to the "Delivery platform requirements" section on this page for further information.