This course has been developed to provide an in-depth understanding of General Packet Radio Service (GPRS), which is a mechanism of providing data services over a GSM network.

With GPRS a mobile phone may be permanently connected to the Internet, only paying for the data sent and received.
The course begins with an overview of GSM technologies before starting with the basics of GPRS. It then looks at GPRS from a business perspective and finally ends with an Introduction to Networking.

The second part starts with an in-depth view of the GPRS Network Architecture and the course ends off with a study of GPRS Network Management and the road to 3G.

The Understanding GPRS E-Learning course takes a comprehensive look at the technology that enable this service in a graphically rich and easy to follow format.

Who should study this course?

Understanding GPRS provides a broad and descriptive overview of GPRS communications for any individual looking to service the business and consumer sectors, in a sales or support capacity.

The commercial elements of the course explain the business and consumer benefits of GPRS to individuals operating in a sales or pre-sales role.

The technology focussed components of the course will prove beneficial to customer services staff involved in sales, purchasing, implementation and support of mobile office products and services.
The modular nature of the course enables the trainee to construct a personal learning development plan that is tailored to meet their individual objectives.